Contact information
Talk to us
One person reads this inbox and answers every message within 24 hours, Monday to Friday. Weekend messages are answered on Monday.
| support@holidaysurprisez.com | |
| Telephone | +1 917-282-8686 |
| Response time | within 24 hours |
What to include
Put your order number in the first line. If a ring arrived damaged or is not the one you ordered, attach a photo. That is usually enough for us to send a replacement or a prepaid return label the same day, without a second round of questions.
Common questions we can answer faster than email
- Delivery times and tracking: Shipping Policy
- Returns, refunds and the prepaid label: Refund & Returns Policy
- Whether a ring needs a size: Ring Size & Fit Guide
- Everything else: FAQs
Business details
holidaysurprisez is operated by ELVAROSE BEAUTY LLC
1500 N Grant St Ste N, Denver, CO 80203, United States
This is a registered business address used for correspondence. It is not a shop, a showroom or a warehouse, and no one there can help with an order in person. Please do not send returns to this address. Approved returns go to 428 Kelley Dr, West Berlin, NJ 08091, and only after we have sent you a label.